Returns & Exchanges

At Ohsnap, we stand by the quality of our tech accessories and offer a 30-day window for returns or exchanges on all products in their original condition. If you are not completely satisfied with your purchase, our streamlined process ensures a quick resolution.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Once approved, we will email you a prepaid shipping label and a return authorization slip to include inside your package.

• 3.
  Pack and Ship

  Securely place the device or accessory in its original packaging and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  After our warehouse team inspects the returned electronics, your refund or exchange will be processed within 5-7 business days.